Mobile Photo Lab™ Refund and Return Policy

Effective Date: 10/10/2025

At Mobile Photo Lab™, we are committed to delivering a high-quality photography experience and professional products. Please read our Refund and Return Policy carefully before making a purchase or booking a service.

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1. No Refund Policy

• All sales are final. Once payment is made for any service, session, event package, print, or digital product, no refunds will be issued under any circumstances.

• This includes, but is not limited to:

  • Event Photography Sessions

  • Headshots and Portrait Packages

  • Sponsor A Memory™ activations

  • Photo Restoration services

  • Print-on-Demand products

  • Digital images and galleries

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2. No Return Policy

• Due to the custom and digital nature of our services and products, returns are not accepted.

• Prints, photo folders, and other physical items are created uniquely for each client and cannot be resold or restocked.

• Digital files, once delivered, are considered final and cannot be returned, exchanged, or revoked.

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3. Rescheduling (If Applicable)

• Clients may reschedule a booked session with at least 72 hours’ notice.

• Failure to appear for a scheduled appointment without prior notice will result in a forfeiture of the session and payment.

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4. Quality Assurance

• While refunds are not available, Mobile Photo Lab™ guarantees that all products and services will be delivered to the professional standards outlined in the original agreement.

• If a technical error occurs on our part (e.g., corrupted file, misprint, or failure to deliver the agreed number of images), Mobile Photo Lab™ will correct or re-produce the product at no additional cost.

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5. Acceptance of Policy

By booking a session, purchasing a product, or engaging with Mobile Photo Lab™ in any capacity, you acknowledge and agree to this strict no refund and no return policy.

 

Need help?

Contact us at support@MobilePhotoLab.com for questions related to refunds and returns.