Privacy Policy

Your privacy matters. This page explains what information we collect, how we use it, and how we protect it when you visit our website or work with Mobile Photo Lab.

Last Updated: 12/09/25

1. Who We Are

Mobile Photo Lab (“we,” “us,” “our”) is a photography, content, and photo restoration studio. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or use our services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information you voluntarily share with us, such as:

Name

Email address

Phone number

Event or session details

Photo restoration details and images you upload or share

Messages or notes shared through contact or booking forms

2.2 Information Collected Automatically

When you visit our website, basic technical information may be collected, such as:

IP address

Browser type and version

Device type

Pages you visit and how you interact with the site

This information is usually collected through cookies or analytics tools and helps us understand how our website is being used and where we can improve.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and messages

Book, plan, and deliver photography, content, and restoration services

Send invoices, confirmations, and important updates

Deliver galleries, digital files, and related products

Improve our website, services, and client experience

Maintain internal records and communication history

We do not sell your personal information.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

Remember preferences

Help pages load properly

Provide anonymous analytics about site usage

You can usually control or disable cookies through your browser settings. Doing so may impact certain features or functionality of the website.

5. Photo Uploads & Restoration

When you share photos for restoration or reference, we treat them with care and respect. Images are used only to complete your service and for internal quality purposes unless you explicitly grant permission for portfolio use.

We typically store working files for a limited time (for example, 30–60 days) after your service is completed, after which they may be deleted from our active systems.

6. Third‑Party Services

We may use third‑party services to support our business and client experience, such as:

Email and productivity tools (e.g., Google Workspace)

Payment processors or invoicing platforms

Online gallery or file delivery services

Analytics or website hosting providers

These providers may process your information on our behalf and have their own privacy policies. We work with services we believe are reputable and secure.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services often involve events and environments where children may be present (such as school events or family sessions). We do not knowingly collect personal information directly from children under 13 without parental or organizational consent.

If you believe we have collected personal information from a child without the appropriate consent, please contact us so we can address the issue.

9. Your Choices & Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, such as the right to:

Request access to the information we hold about you

Request corrections to any inaccurate or incomplete information

Request deletion of certain information, subject to legal or contractual obligations

To request any of the above, please reach out using the contact information below.

10. Links to Other Websites

Our website or communications may contain links to external websites (such as gallery platforms or social media). We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The “Last Updated” date at the top of this page will be revised when changes are made.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you may contact:

Email: [email protected]

Mobile Photo Lab™

Phone: 757-204-5922

Email: [email protected]

Location: 900 High Street Portsmouth, VA. 23704

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